Before choosing a bookkeeper you should have proper information about him. It is a great fact that a wrong bookkeeper can destroy your business. It is very much important to clearly define what you want/ expect from the bookkeeper. You should ask following questions from the bookkeeper before hiring.
1) What qualifications and professional memberships do you hold?
The bookkeeper should have necessary qualifications. For example the bookkeeper should have Certificate IV in Financial Services. The bookkeepers should also be registered as BAS Agent. It is necessary for the bookkeeper to be a member of professional bookkeeping association. If you hire a bookkeeper of Melbourne he should be a member of ICB.
2) What insurances do you have?
Professional indemnity insurance is necessary. So a registered BAS Agent must have professional indemnity.
3) Who will undertake the data entry and BAS preparation?
The work can be done by the same bookkeeper or by any member of team. There are many organizations that have a right combination of skilled people and technology to provide professional bookkeeping, payroll services etc.
4) Is the company provides the full time services?
It depends on the circumstances and the needs that whether the company will be available part time or full time. You should consider this factor before hiring.
5) What experience or references do you have?
It will be good for you to do a research before hiring a bookkeeper. It is not necessary that the references are always reliable. You should visit many websites who offer independent reviews of professional services. Visit bookkeeperco.com.au for information regarding the bookkeepers.
6) Who retains the ownership of the data file?
Mostly the bookkeeping companies process the work on their own data file. It saves the cost of purchasing the software. If you want to get the ownership of the data, many organizations charge transfer fee. But many organizations transfer it free of cost.
7) Where will the work be done?
It depends on the work conditions that whether the bookkeeper done the work onsite or offsite.
Many organizations offer both types of services.
8) Who will be responsible for rectification work?
It is an important question to ask from a bookkeeper. If there are some errors in the work then whether the bookkeeping company rectifies it free of cost?
There are some good organizations that done the right work in the first attempt. However if there are some mistakes by the bookkeeper then he should rectify it free of cost. But they charge a fee for the correction of mistakes of the client.
9) What does the bookkeeper require to process the work?
The bookkeeper may require different things from you to done the work. The bookkeeper may require receipts, account codes or some explanations about the receipts.
10) How will the bookkeeper communicate with your accountant?
It is very much important that the communication between the bookkeeper and your accountant should be good. Good communication is necessary for the business.
So you should establish the ways of communication to save time. It is good thing that you introduce the bookkeeper to your accountant and encourage a professional relationship between them.
This article contains almost all the important questions that you should ask a bookkeeper. These are the things that should be clear before hiring so the time and money can be saved. I hope you will get benefit from the above material.